Back to Home

Privacy Policy

Effective Date: March 17, 2026  |  Last Updated: April 23, 2026

Introduction

MyHomeGuard ("MyHomeGuard," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at myhomeguard.org (the "Site") or interact with our services.

By using the Site, you consent to the data practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Personal Information You Provide: When you fill out our quote request form or contact us, we may collect:

• Full name (first and last)
• Email address
• Phone number
• Street address and ZIP code
• Reason for interest in home warranty coverage

Automatically Collected Information: When you visit the Site, we may automatically collect:

• IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide, maintain, and improve our services
• Communicate with you about plans, promotions, and updates
• Connect you with our insurer and service partners to process your warranty
• Analyze Site usage to improve user experience
• Comply with legal obligations

How We Share Your Information

We may share your personal information with:

• Our Insurance Partners: To facilitate warranty coverage, your information is shared with our insurer for underwriting, claims processing, and customer service.
• Service Providers: Third-party vendors who help us operate the Site, process data, or deliver services (e.g., CRM systems, email services).
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third-party data brokers or advertisers.

Communications & Consent

By submitting your information through our Site, you authorize MyHomeGuard and its family of brands to contact you at the phone number and/or email address you provided. This may include automated phone calls, text messages, and email communications related to home warranty products and services.

You may opt out of marketing communications at any time by contacting us at info@myhomeguard.org or calling 1-866-770-8882. Opting out of marketing does not affect transactional or service-related communications.

SMS/Text Messaging Terms

• Program Name: MyHomeGuard Account Notifications
• Message Frequency: Varies based on account activity
• Message and Data Rates: May apply
• Opt-out: Text STOP to cancel messages at any time
• Support: Text HELP for assistance or call 1-866-770-8882
• Supported Carriers: All major US carriers are supported
• Address: MyHomeGuard, 555 Anton Blvd, Suite 150, Costa Mesa, CA 92626

Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through the Site
• Secure storage with access controls
• Regular security assessments

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-Out: Opt out of marketing communications.

To exercise any of these rights, contact us at info@myhomeguard.org.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, email info@myhomeguard.org.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

MyHomeGuard
Email: info@myhomeguard.org
Phone: 1-866-770-8882
Hours: Monday – Friday, 8:00 AM – 5:00 PM